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TOUGH TIMES CALL FOR EXTRAORDINARY SERVICE. |
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| Great customer service is the key to business success - especially in a downturned economy. Creating the best experience for your customers is more important than ever, and Avaya is committed to helping you exceed their expectations with insights from global thought leaders in customer service. |
Explore the thought leaders below: |
PATTI McDOUGALL
Manager of Quality Assurance, Voxcom Security
Find out how happy employees lead to happy customers.
ZACK TAYLOR
Global Strategic Solutions, Avaya
Gain insights into what's new in customer service.
DORÉE SELIGMANN
Director of Collaborative Applications Research, Avaya Labs
Learn more about Web 2.0's impact on customer service.
FRED REICHHELD
Best-selling author, The Ultimate Question
Discover how to optimize customer loyalty touch points in your business.
VICKIE McGOVERN
VP of Global Customer Service and CEBP Solutions, Avaya
Explore customer-centric strategies and communications technology trends.
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From The Blog
by Zack Taylor
Featured Reader Comment
On 5/6/08 Stephanie said...
"I understand Dell is using on-line communities to, in a good way, exploit the knowledge of their user community and get 'real' feedback..."
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