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PATTI McDOUGALL Manager of Quality Assurance, VOXCOM Security |
| Series: HAPPY AGENTS, HAPPY CUSTOMERS |
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We wanted to make the process easy for them and let technology work for them rather than them work for the technology.
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Part 1
Patti Shares Her Business Challenges
HEAR THE PODCAST 
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Part 2
How Home Agents Changed Her Business
HEAR THE PODCAST
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PATTI McDOUGALL
Manager of Quality Assurance, Voxcom Security
Find out how happy employees lead to happy customers.
DAVID PARKHURST
Director of Client Operations, Alpine Access
Learn how home agents can change your business — and the environment.
DORÉE SELIGMANN
Director of Collaborative Applications Research, Avaya Labs
Learn more about Web 2.0's impact on customer service.
FRED REICHHELD
Best-selling author, The Ultimate Question
Discover how to optimize customer loyalty touch points in your business.
TOM STERNS
Director of Advanced Technology Services, Language Line
Create a consistent customer experience with the right technology and people.
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