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Two teams supporting the Long Term Life Cycle Support (LTLCS) contract are standing by—available to help you with any questions or assistance that you may need. The following list will help you determine who to contact.

Army Program Management Team
The role of the program management team is overall contract administration and support including:

  • Technology refreshment
  • Compliance with directives and conditions
  • Order processing
  • Configuration assistance
  • Contract questions
  • Order status
  • Current pricing
  • Warranty maintenance
  • Customer satisfaction assurance
  • Ease of execution for all users

Telephone: 732.532.7911 DSN 992-7911
Email: SFAE-PS-SW-DCS-C-LTLCS@mail1.monmouth.army.mil

PM DSSMP
The LTLCS Team is part of PM DSSMP. Visit the PM DSSMP Web page to see the entire organization.

Avaya LTLCS Project Office
This group is responsible for each and every LTLCS implementation regardless of size. A single point of contact is provided for customer satisfaction.

Project Manager


Angela Bass
720.444.2297
abass@avaya.com
Contract Manager James Sheek
919.653.7212
jsheek@avaya.com
Sales Support Scott Priebe
703.310.3721
spriebe@avaya.com